Hello - we were in Vail over the Memorial weekend when our teak sectional arrived. Shipper brought the pallet on dolly into our garage from the street. We spent a couple rainy afternoons putting together the teak pieces. It is truly beautiful wood and well-made. All parts were there, packed perfectly and with clear assembly instructions. The cushions are of such fine high quality and we could not be happier. We just painted our decks, so sectional remains in garage until next trip in a couple weeks at which time we are also installing a fire pit. I will get a photo for you after installation. I can't wait to see it in place myself, but am certain it will be totally amazing. We sat on it in garage, watching the rain and are so excited. Thanks, sincerely for a great product. PS the fabric is gorgeous!! BB TX 5/31/14
Thank you for your voice mail message today RE the status of the chaise sun lounge cushions. They actually arrived this morning while I was out running! In general, I want to thank you for the wonderful customer service you've provided. Furthermore, I've been very pleased with the quality, packaging, shipping, and ease of assembly of the furniture. I am extremely happy with my new furniture and - had I more room outside my townhome - I'd purchase more furniture from you. At least I know for future reference where to purchase quality teak furniture and I certainly have you as a recommendation for friends & neighbors who'd like to purchase teak furniture. Thanks again for a great experience and excellent furniture!